IS Officer — Server Management
Commercial Bank of Ethiopia · Addis Ababa
- Enterprise Server Administration: Provisioned, configured, monitored, and troubleshot enterprise server infrastructure supporting multiple internal teams across IBM Power Systems/AIX and VMware environments running Linux and Windows.
- Infrastructure Provisioning & Operations: Managed server provisioning, resource allocation, configuration, performance monitoring, troubleshooting, patching, and operational maintenance across production and standby datacenter environments.
- Automation & Infrastructure-as-Code:Designed and implemented Ansible automation for AIX server provisioning, reducing provisioning time from ~2 hours to ~ 30 minutes and standardizing configuration across 150+ servers.
- Security Remediation: Collaborated closely with the information security team to address server security findings, reviewing reported vulnerabilities and implementing corrective configurations and hardening measures across affected systems.
- High-Availability Infrastructure: Supported PowerHA clustering and enterprise storage environments, contributing to the availability and resilience of infrastructure supporting critical banking services.
- Cross-Platform Infrastructure Support: Provided infrastructure support across AIX, Linux, Windows, VMware, and enterprise storage platforms, troubleshooting complex server and virtualization issues for internal technology teams.
- Process Standardization & Knowledge Management: Collaborated as part of a 5-member team to consolidate infrastructure provisioning, configuration, and operational procedures from senior technical teams into a centralized internal knowledge repository, improving documentation, knowledge transfer, and onboarding of new team members.
- Operational Knowledge Transfer: Helped transform previously distributed and team-specific infrastructure procedures into standardized, accessible documentation, reducing dependency on individual team knowledge and improving consistency in day-to-day operations.